Certificates
The trust and satisfaction we get from our customers is very important to us. That’s why we constantly look for ways to improve the quality of our products and services.
Australia |
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ISO 14001:2015 | 334KB | DOWNLOAD |
ISO 9001:2015 | 774KB | DOWNLOAD |
China |
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IRIS Certification rules: 2017 | 884KB | DOWNLOAD |
ISO 9001:2015 | 1042KB | DOWNLOAD |
171KB | DOWNLOAD | |
France |
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ISO 14001:2015 | 334KB | DOWNLOAD |
ISO 9001:2015 | 774KB | DOWNLOAD |
Germany |
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ISO 14001:2015 | 334KB | DOWNLOAD |
ISO 9001:2015 | 774KB | DOWNLOAD |
Welding of railway vehicles and compenents acc. to EN 15085-2 | 442KB | DOWNLOAD |
Deutsche Bahn Q1-Certificate (Deutsche Bahn Q1-Zertifikat) | 870KB | DOWNLOAD |
India |
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International Railway Industry Standard (IRIS) Rev. 2 Certificate | 750KB | DOWNLOAD |
ISO 14001:2015 | 334KB | DOWNLOAD |
ISO 9001: 2015 | 733KB | DOWNLOAD |
Italy |
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ISO 14001:2015 | 334KB | DOWNLOAD |
ISO 9001:2015 | 774KB | DOWNLOAD |
Poland |
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EN ISO 3834-2 | 476KB | DOWNLOAD |
IRIS Certification rules: 2017 and based on ISO/TS 22163:2017 | 308KB | DOWNLOAD |
ISO 9001:2015 | 391KB | DOWNLOAD |
ISO 14001:2015 | 334KB | DOWNLOAD |
Welding Certificate EN 15085-2 | 1964KB | DOWNLOAD |
Sweden |
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International Railway Industry Standard (IRIS) Rev. 2 Certificate | 2295KB | DOWNLOAD |
Accreditation Certificate ISO/IEC 17025:2005 | 65KB | DOWNLOAD |
ISO 9001:2015 | 774KB | DOWNLOAD |
Welding Certificate EN 15085-2 | 484KB | DOWNLOAD |
TSI Type 10 Certificate | 261KB | DOWNLOAD |
TSI Type 12 Certificate | 272KB | DOWNLOAD |
ISO 9001:2015 | 381KB | DOWNLOAD |
IRIS Certification rules: 2017 and based on ISO/TS 22163: 2017 | 689KB | DOWNLOAD |
ISO 14001:2015 | 334KB | DOWNLOAD |
UK |
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International Railway Industry Standard (IRIS) Certification rules and ISO/TS 22163:2017 |
712KB | DOWNLOAD |
ISO 9001:2015 | 394KB | DOWNLOAD |
Welding of railway vehicles and components acc.to EN 15085-2 | 60KB | DOWNLOAD |
USA |
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ISO 9001:2015 | 228KB | DOWNLOAD |
IRIS Rev. 03 and ISO 22163:2017 | 447KB | DOWNLOAD |
ISO 14001:2015 | 334KB | DOWNLOAD |
Terms of Sales/Purchase
Terms and Conditions of Sale | 449KB | DOWNLOAD |
Terms and Conditions of Purchase | 168KB | DOWNLOAD |
China |
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AI3067.doc | 49KB | DOWNLOAD |
Germany |
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Allgemeine Verkaufsbedingungen Dellner GmbH | 598KB | DOWNLOAD |
UK |
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Terms and Conditions of Purchase for Dellner UK | 304KB | DOWNLOAD |
Supplier Quality Assurance Manual Dellner UK | 1104KB | DOWNLOAD |
USA |
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Terms and Conditions of Purchase for Dellner US | 230KB | DOWNLOAD |
Corporate Sustainability and policies
For Dellner, sustainability is a key success factor.
We actively search for ways to incorporate sustainability everywhere our business has an impact, making decisions based around our core values: Respect, Action, Joy and Team. We take responsibility for our business decisions by considering the consequences from economic, technical, social, and ecological standpoints.

Social responsibility
We recognize we have a social responsibility to our communities, including occupational safety, preventative healthcare, and support for social projects at our sites.
For example, we run health promotion campaigns and offer financial support children's homes, poor households, people with severe illnesses, and many more. We also support DKMS in Germany to encourage people to register on the donor-matching database to help find ‘genetic twins’ for people with blood cancer.

Environmental responsibility
We continuously improve our processes to minimize our impact on the environment – optimizing environmental performance, preventing pollution, and using resources more efficiently, including energy, water, packaging and other raw materials.

Working environment
At Dellner, we create working environments where our employees can develop and thrive in a climate of physical and emotional wellbeing. To minimize accidents and illnesses, we take a structured approach to investigating, conducting and monitoring operations, helping us achieve a sound working environment.

Equality
We do not discriminate between genders with regards to salary, career advancement or promotions. All employees are given equal opportunities for professional development, both within their existing fields and in new areas.



Diversity
We take active measures to promote the equal rights and opportunities of our employees in the workplace. We believe in equality regardless of race, nationality, ethnicity or religious beliefs, as this creates better conditions for an innovative and inspiring work environment.

Code of conduct
Dellner always strives to conduct business in the highest ethical manner and our commitment to corporate responsibility and sustainable business practices is essential for managing the challenges and opportunities in the global rail industry.
Dellner’s Supplier Code of Conduct integrates the principles of the United Nations Global Compact and lays out the minimum level of ethical business behavior which Dellner expects its Suppliers to display when conducting business.

Download:
Supplier Code of Conduct | 664KB | DOWNLOAD |
Whistleblowing
Dellner conducts its business in a long-term and sustainable manner. Dellner is therefore dedicated to ensuring that irregularities which can seriously damage our company or our employees should be uncovered and investigated as quickly as possible. We have set up a whistleblowing service to make it easy for those who wish to provide information about irregularities that conflict with applicable law, ethical and moral principles, or Dellner’s policies. Through this system employees and external partners such as suppliers and customers can provide information while being guaranteed anonymity. All reports are received and investigated by an external company.
How to make your report?
You can make an anonymous report in two different ways:
1. Go to wb.2secure.se and select your language of preference. Follow the instructions and when prompted, fill in Dellner’s company code: ozk910.
2. Make a report via telephone: call 077-177 99 77 to talk to 2Secure directly. They are open to receive calls 24 h/day every day of the year and speak English and Swedish.
3. Save the case number you receive in connection with making your report as this will allow you to log in to the system and follow your case anonymously.
